E-Child Care

E-Child Care Starts January 1, 2012. Click below to read an important message from the Department of Human Services:

E-Child Care DHS Statewide Implementation-English (PDF)

E-Child Care DHS Statewide Implementation-Spanish (PDF)

What is E-Child Care?

Child Care Subsidies will be managed through the E-Child Care program. This system tracks and verifies attendance in child care programs. It will get rid of having to submit vouchers and allow providers to get paid quicker. In addition, the system will allow providers to:

• Find out about a child’s authorization,
  
  
• See who is registered at their center,
  
  
• Obtain daily check in/out report and;
  
  
• See other reports on enrollment and attendance.
  
  

E-Child Care- Providers Section

Below is important information regarding E-Child Care for centers, family child care providers, and approved home providers (FFN):

• Providers can check their account anytime and access reference guides and manuals on the Provider Web Portal at: http://echildcarenj.org/eccpw or by calling the provider helpline at 877-516-5776.
  
  
• E-Child Care FAQ-FCC and Approved Home Providers (PDF): Read if you are a family care provider, an approved home (FFN), or a center serving five and fewer children receiving subsidies.
  
  
• E-Child Care FAQ-Child Care Centers (PDF): Read if you are a child care center serving more than five children receiving subsidies.
  
  
• IVR Provider Quick Reference Guide (PDF) Please refer to page two of the document if you are a family child care provider or a center with five or fewer children on a subsidy. .
  
  
• E-Child Care Questionnaire for Active Licensed Centers (PDF) Read if you are a center to determine if you qualify for a Point of Service (POS) device.
• E-Child Care Questionnaire for Active FCC/FFN Providers (PDF) Read if you are a family child care provider, approved home (FFN), or a center with five or fewer children on a subsidy to determine if you should be using an Interactive Voice Response (IVR) system.
• E-Child Care Provider Payment Schedule (PDF): Schedule of payment for providers being reimbursed for subsidized care through the State's e-Child Care system.
• E-Child Care Payment Discrepancy Form (PDF) Use this form for adjustments to e-Child Care payments.

• E-Child Care Description of Error Codes (PDF) Use this guide to identify ECC error codes and their solution.
• E-Child Care Manual Attendance Voucher (PDF) Use this manual voucher to claim attendance for children in care on subsidy whose attendance could not yet be recorded thru the new ECC system.
• E-Child Care Overpayment Recoupment Notice (PDF) Letter from the NJ Division of Family Development about possible recoupment of overpayment to providers during the period 10/25/11 through 1/18/12.
• E-Child Care List of Common Error Codes (PDF) State-issued list of common error codes for the ECC system.
  
  

E-Child Care- Parents Section

Below is important information regarding E-Child Care for parents:

• Parents who have issues with their card or PIN or who have lost their card can call 800-997-3333.
  
  
• Click here for steps on how to activate and use your card
  
  
• Parents may request up to two (2) alternate cards for family/friends that pick up or drop off their child(ren). Please print out the Parent E-Child Care Designee Request Form and return it to Child Care Connection completed in order to process your request. (Clicking on link will open the form.)
  
  
• E-Child Care FAQ-Parents-English (PDF): Read if you are a parent/guardian with a child or children on a subsidy program (Ex: Work First NJ, NJ Cares for Kids, DOE Wrap-Around).
  
  
• E-Child Care FAQ-Parents-Español (PDF): Lea si usted es un padre/tutor con un niño o los niños en un programa de subsidio (Ex: Work First NJ, NJ Cares for Kids, DOE Wrap-Around). 
  
  
• IVR Parent Quick Reference Guide (PDF) Please refer to page one of document if you are a parent using a family child care provider or a center with fewer than five children on a subsidy.
  
  

For more information about eChild Care call us at 609-989-9010 or visit the State of NJ Department of Human Services website.